Google Fined $379M in France Over Cookie Consent

Google Fined $379M in France Over Cookie Consent

September 8, 2025
Sourabh
Trends & Innovations
18 min read

Google Fined $379M in France Over Cookie Consent

France’s CNIL fines Google €325M (~$379M) for Gmail ads and cookie consent failures—must comply in 6 months or face €100K/day penalties.

Introduction

On September 1, 2025, France’s data protection watchdog, the Commission Nationale de l'Informatique et des Libertés (CNIL), imposed a staggering €325 million fine on Google for failing to secure valid user consent before setting advertising cookies and displaying ads in Gmail—marking a key moment in stringent digital privacy enforcement.

1. The CNIL Ruling: What Went Wrong?

a) Ads in Gmail Without Consent

CNIL found that Google placed advertisements—formatted like emails—in the "Promotions" and "Social" tabs of Gmail. These ads, indistinguishable from actual messages, constitute direct marketing and thus required explicit user consent under the French Postal and Electronic Communications Code (Article L.34-5 CPCE).

b) Invalid Cookie Consent During Account Setup

During Google account creation, users were guided to accept cookies for personalized ads over generic options, without being clearly informed that accepting these cookies was mandatory for service access. The lack of transparency and freedom invalidated the consent under Article 82 of the French Data Protection Act.

2. Fine Breakdown & Enforcement

  • Total fine: €325 million, split as:

    • €200 million against Google LLC

    • €125 million against Google Ireland Limited.

  • Affected parties:

    • Cookie issue: over 74 million Google accounts in France

    • Gmail ads: around 53 million users exposed to unconsented ads.

  • Compliance deadline: 6 months to:

    1. Stop inserting ads into Gmail without consent

    2. Secure valid cookie consent during account creation

  • Daily penalty for non-compliance: €100,000 per day.

3. Google’s Response & Context

Google acknowledged making recent improvements—including a clear “decline personalized ads” option during account signup and revised ad presentation in Gmail—but stated it is reviewing CNIL’s decision.

This is the third time CNIL has fined Google over cookies (previous fines in 2020 and 2021), highlighting an ongoing pattern of privacy breaches.

4. Broader Impact: Shein and Regulatory Momentum

On the same day, CNIL also fined fast-fashion brand Shein €150 million (~$175 million) for placing advertising cookies before user consent and offering insufficient refusal options.

In total, fines for Google and Shein amounted to €475 million (~$553.9 million)—a powerful statement on France’s commitment to digital privacy.

5. Why It Matters — The Bigger Picture

a) Enforcement of ePrivacy Rules

While GDPR continues to set the tone for data privacy, this ruling underlines enforcement of the ePrivacy Directive (via French laws), which expressly governs cookies and electronic communications—domains where CNIL can act independently of GDPR’s "one-stop-shop" mechanism.

b) Tech Giants Under Pressure

Google’s dominant position in online advertising makes compliance vital. The fine underscores the high stakes for major platforms that prioritize user data-driven revenue over consent standards.

c) Signal to Other Companies

CNIL’s actions signal a growing intolerance for “cookie walls” and consent erosion. Companies must offer informed, free, and specific consent—not nudged or coerced choices.

d) Global Privacy Implications

This ruling joins a wave of strengthened global privacy enforcement. It sets precedents for regulators worldwide focusing on user autonomy and transparency over digital monetization.

6. Historical Context: Google’s Troubled Relationship With EU Privacy Regulators

Google has long been a central focus of European regulators when it comes to privacy, competition, and consumer rights. This latest €325 million fine from France’s CNIL is not an isolated event—it’s part of a pattern stretching back over a decade.

  • 2012: CNIL investigated Google over its new privacy policy that unified data across services (Search, Gmail, YouTube). Regulators argued it lacked transparency and failed to obtain informed consent.

  • 2014: Google was at the heart of the “Right to Be Forgotten” ruling by the European Court of Justice, forcing the company to delist search results upon request.

  • 2019–2022: CNIL fined Google multiple times (€50 million, then €100 million, then €150 million) for cookie violations, largely tied to how difficult it was for users to refuse consent compared to accepting.

  • 2021: In coordination with Ireland’s Data Protection Commission (DPC), EU regulators probed Google’s AdTech practices, particularly regarding real-time bidding and whether user data was protected adequately.

Each case illustrates a recurring theme: Google’s monetization strategies often collide with Europe’s strict privacy standards. The new €325M fine continues this trajectory, but with sharper enforcement teeth: the €100K daily non-compliance penalty makes it potentially one of the most expensive regulatory showdowns yet.

7. The Legal Dimension: ePrivacy vs. GDPR

Many headlines mistakenly frame every privacy fine under the GDPR (General Data Protection Regulation), but the Google Gmail ad case is actually rooted in ePrivacy law, a related but distinct legal framework.

  • GDPR (2018): Governs personal data processing broadly—requiring transparency, lawful bases, user rights, and cross-border supervision.

  • ePrivacy Directive (2002, amended 2009): Specifically regulates cookies, direct marketing, and electronic communications.

The key here is Article L.34-5 of France’s Postal and Electronic Communications Code, which transposes ePrivacy rules. It prohibits unsolicited marketing messages—whether SMS, email, or in this case, Gmail ads—without prior consent.

Why does this matter? Because under GDPR, the “one-stop-shop” mechanism usually centralizes enforcement in the company’s EU headquarters country (Ireland for Google). But ePrivacy enforcement is national, giving CNIL direct power to act independently. This allows France to take quicker, more aggressive action without waiting for EU consensus.

8. User Experience: Why Gmail Ads Became a Flashpoint

At first glance, ads inside Gmail’s “Promotions” tab might not seem like a major breach. But CNIL’s reasoning rests on two points:

  1. Ads Resembling Emails

    • Gmail inserts promotional messages styled like regular emails.

    • CNIL argued this creates confusion: users might think these are organic communications, not advertisements.

    • Since these were not clearly distinguished and required user consent, their automatic placement crossed the line into unsolicited marketing.

  2. The Power Imbalance of Consent

    • During Google account creation, the path to accept cookies and ads was nudged, while refusal was harder to find or implied degraded service.

    • This “dark pattern” undermines the validity of consent, which under EU law must be freely given, specific, informed, and unambiguous.

For regulators, this wasn’t just about ads—it was about digital manipulation and user autonomy.

9. Reaction from the Tech and Legal Community

The fine has triggered wide reactions:

  • Privacy advocates: Groups like NOYB (Max Schrems’ organization) applauded CNIL, saying it finally recognized the subtle coercion in cookie banners and account setups.

  • Legal analysts: Some argue CNIL is pushing the boundaries of ePrivacy interpretation, potentially setting precedent for how in-app advertising or “native ads” are regulated.

  • Industry voices: AdTech stakeholders worry this could weaken Gmail’s monetization model, forcing Google to rely even more heavily on search and YouTube ads.

Notably, this comes as Apple’s privacy-first positioning (App Tracking Transparency, Mail Privacy Protection) reshapes the advertising market. Regulators seem more willing to follow Apple’s model of reducing surveillance-based ads.

10. Comparative Cases: Beyond Google

Google isn’t the only company under fire:

  • Shein (€150M fine, 2025): CNIL fined the fast-fashion retailer for setting cookies before consent, with poor opt-out mechanisms. This paired with Google’s fine sends a clear message that foreign companies with French users must comply.

  • Meta (Facebook/Instagram): Ireland’s DPC fined Meta €390M in 2023 over consent for personalized ads. CNIL supported the enforcement, noting similar coercive consent patterns.

  • Amazon: Previously fined €35M by CNIL for cookie violations, also under ePrivacy.

Together, these cases reveal that regulators are targeting the business models of digital giants, not just technical missteps.

11. Global Ripple Effects

Europe often sets the tone for privacy law worldwide. The GDPR itself inspired legislation in Brazil (LGPD), India (DPDP Act), and multiple U.S. states. This French decision may fuel:

  • Stricter enforcement in other EU states: Germany and Spain have historically followed CNIL’s lead.

  • Increased scrutiny in the U.S.: The FTC is considering rules against dark patterns in consent design.

  • Global corporate restructuring: Tech companies may move toward privacy-by-default design to avoid fragmented compliance costs.

12. What This Means for Users

For everyday users, the outcome could reshape Gmail and Google account onboarding:

  • Gmail may need a clear “Sponsored” label for ads, potentially moving them out of the Promotions tab.

  • New Google accounts in France may offer a genuine choice to refuse personalized ads, without losing functionality.

  • If CNIL enforces daily penalties, Google might extend changes beyond France to all EU users for simplicity.

The long-term vision: users gain real control over whether they’re tracked and how ads appear.

13. Google’s Possible Next Moves

Google has several paths forward:

  1. Appeal: The company can challenge CNIL’s ruling in French courts, though such appeals are lengthy and rarely overturn fines fully.

  2. Compliance: Introduce transparent consent flows and redesign Gmail ad labeling. This is likely the faster, safer option.

  3. Lobbying: Push for reforms in EU digital advertising law, arguing for harmonized rules to avoid country-by-country enforcement.

Given the €100K/day penalty, compliance appears the pragmatic route. But Google may also seek to limit reputational damage by framing this as a technical fix, not a fundamental shift in its ad business.

14. The Future of Digital Advertising in Europe

This case connects to a larger debate: how should online ads work in a world that values privacy?

  • Shift to Contextual Ads: Instead of tracking users, ads can be targeted by page content or email topic.

  • Rise of Consent Management Platforms: Companies must invest in transparent, user-friendly tools to handle cookie choices.

  • Erosion of Behavioral Ad Dominance: With Apple, regulators, and even Google itself (via Chrome’s Privacy Sandbox) reducing third-party tracking, behavioral ads may shrink in favor of privacy-respecting alternatives.

CNIL’s fine suggests Europe won’t tolerate forced trade-offs between service access and data consent.

15. Economic Stakes: Why Google Fights So Hard for Ads

Google’s resistance to changing its advertising model is not simply stubbornness—it’s about the core economics of the company.

  • Advertising = Lifeblood: Over 80% of Google’s parent company, Alphabet’s, revenue comes from ads. Search ads, YouTube ads, and Gmail/Display ads form the engine.

  • Personalization Premium: Advertisers pay more for targeted ads than for generic ones. If users decline cookies or personalized tracking, ad relevance drops—and so does pricing power.

  • French Market Impact: While France is smaller than the U.S. or India, it’s a symbolic regulatory battleground. If Google makes concessions in France, it may be forced to scale them across the entire EU, affecting hundreds of millions of users.

The €325M fine is large, but the long-term financial cost is the potential erosion of behavioral advertising dominance. That’s the existential risk regulators are probing.

16. Dark Patterns and the Psychology of Consent

A key issue in this case is Google’s use of “dark patterns”—subtle design tricks that push users toward one option over another.

  • Pre-checked boxes: Historically, many sites had consent pre-selected. Courts struck this down as invalid.

  • Deceptive button design: “Accept All” is often bright and bold, while “Reject All” is hidden in text or submenus.

  • Service degradation threats: Users are told refusal might limit features, even if it’s not true.

CNIL’s ruling emphasizes that consent must be as easy to refuse as to give. This is not just a technical point—it’s a psychological one. People are more likely to accept when refusal is made inconvenient, even if they would prefer not to.

The Gmail ads case becomes a textbook example of how design can undermine free choice, which is why regulators framed it as a breach of autonomy, not just a cookie setting.

17. Case Study: Apple vs. Google Approaches

To understand why regulators came down hard on Google, compare it with Apple’s strategy.

  • Apple (App Tracking Transparency, 2021): Users are asked directly whether they want apps to track them across other apps. “Ask App Not to Track” is as easy to select as “Allow Tracking.” Refusal does not break the app.

  • Google (Account Setup & Gmail Ads): Accepting cookies is made easier, refusal harder, and Gmail ads were slipped into users’ inboxes without opt-in.

Both companies profit from ads, but Apple’s design foregrounds user control, while Google’s design foregrounds advertising needs. Regulators are rewarding the former and punishing the latter.

18. Political and Social Dimensions

France’s fine also carries political weight.

  • Digital Sovereignty: France, alongside Germany, has pushed the EU to assert stronger control over Big Tech. This is as much about sovereignty and competition as it is about privacy.

  • Public Trust: Repeated fines signal to French citizens that their government defends their rights, strengthening democratic accountability.

  • EU Tech Leadership: The EU wants to present itself as a global standard-setter for digital regulation. Actions like this show it’s willing to act, not just legislate.

This is part of a broader “Brussels Effect”: the EU creates laws and enforces them, and companies adapt globally to avoid regional fragmentation.

19. Business Adaptations Beyond Google

The fine is also a warning shot for other tech firms. If Gmail’s practices are illegal, many others could be too. Companies are now asking:

  • Email providers: Could promotions in Outlook or Yahoo face similar scrutiny?

  • E-commerce sites: If “personalized recommendations” are pushed without consent, are they at risk?

  • Social media: Native ads styled like posts may need clearer labels and opt-in mechanisms.

This could trigger a privacy-first redesign wave across industries. Firms that proactively align with CNIL’s logic may avoid future fines.

20. The Ethics of Consent: Beyond Legal Compliance

At its heart, this story raises an ethical debate: what does real consent look like in the digital world?

  • Formal vs. Substantive Consent: Legally, clicking “I agree” is consent. But ethically, if users are nudged, misled, or coerced, is it truly free?

  • Informed Decision-Making: Most users don’t understand what cookies or trackers actually do. Should companies be allowed to present consent without education?

  • Value of Privacy: Some argue users are exchanging data for free services. But should privacy be treated as a commodity, or as a fundamental right that cannot be bargained away?

France’s decision leans toward the latter: privacy as a non-negotiable right, not a tradable good.

21. Potential Long-Term Scenarios

Looking ahead, several possible outcomes could emerge:

  1. Google Complies Fully: Gmail ads get reshaped, account consent flows are simplified, and France sets a new EU-wide standard. This becomes a model for global reform.

  2. Google Appeals & Delays: Litigation drags on for years. Meanwhile, CNIL keeps levying daily fines, potentially reaching billions if compliance is stalled.

  3. EU-Wide Crackdown: Other regulators follow CNIL’s lead, coordinating under the ePrivacy Directive. Fines multiply across the bloc.

  4. Shift in Ad Economics: Facing tighter rules, Google accelerates its pivot to AI-driven contextual ads (e.g., Chrome’s Privacy Sandbox, Gmail scanning without personal tracking).

Each scenario reshapes how billions of users experience the internet.

22. Lessons for Businesses and Consumers

For businesses:

  • Don’t underestimate national regulators—CNIL has proven it can act independently of the GDPR’s slow “one-stop-shop.”

  • Design consent flows that prioritize clarity, symmetry, and neutrality.

  • Label ads transparently, avoiding formats that mimic organic content.

For consumers:

  • Be aware that refusal is your right—you don’t have to trade privacy for service access.

  • Watch for design patterns that try to steer you into giving up data.

  • Use tools like ad blockers, privacy browsers, and consent managers to assert more control.

The message is clear: privacy-friendly design is no longer optional—it’s mandatory.

Final Thoughts

The €325 million penalty against Google is more than just a fine—it’s a landmark in the fight for digital dignity and fair consent. By targeting both Gmail ads and account setup practices, CNIL signals that subtle coercion is no longer acceptable.

If Google complies, users may finally see a Gmail and Google ecosystem where consent is truly a choice, not an illusion. If not, the daily €100,000 penalties could turn this into one of the most expensive privacy sagas in tech history.

Either way, the ruling strengthens Europe’s position as the world’s toughest regulator of Big Tech and sets a global precedent for the future of online privacy.

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