Refund Policy

The $1 first-month payment is non-refundable.

Yearly charges ($199 for Verified Credential, $499 for Agency Hub) can be refunded in full on request within 30 days of the charge. When we refund a yearly charge, your plan is cancelled at the same time and your profile is unpublished.

After 30 days, yearly charges are not refundable. You can still turn off auto-renew at any time in Dashboard → Billing so you aren't charged again; you keep access until the end of the period you paid for.

If your profile has not been approved through our verification review, you are not charged the yearly price. If an application is rejected, the $1 first-month payment is not refunded.

Email support@marketing.inc from the email address on your account and tell us which charge you want refunded. Refunds go back to the original card through Stripe and usually appear within 5–10 business days.